- From $1000/mo
- No setup fee
- Month to month
Influx pricing
CX excellence on demand. Switch to simple, pay-as-you-go pricing for a complete support operation that grows with you: people, management and Al.
Flexible, fully-managed customer support, since 2013.
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ClassPass black (departed 2020)
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Blenders (in_service 2018)
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Boody (in_service 2022)
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Casely - formatted - black
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Asana Rebel - formatted - black
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AstroPay
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Biteable (departed 2023)
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Blinkist (in_service 2018)
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Clipboard (in_service 2021)
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Erth Wellness
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Endeavour Streaming
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Devicie (in_service 2025)
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Derm Avenue (in_service 2025)
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Dashing Diva (Black) (in_service 2024)
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100X Hospitality
The #1 on demand CX partner for global brands
Fast, flexible & scalable support that’s always on-brand.
Hire Agents
Built for growth
Pricing models to help you grow and scale with options and flexibility.
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Month to month
Simple monthly plans with no lock-ins or commitments.
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Flexible
Scale up/down on demand with our global talent pool.
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No extra fees
One monthly price without startup, termination or hidden fees.
Why choose Influx
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Trusted by 750+ brands
Since 2013, we've helped brands deliver exceptional customer support worldwide.
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Always on-brand
Our agents work as an extension of your brand, your tone of voice & your terms of service.
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Launch in 1 week
From signed agreement to kick-off in 7 days.
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Global network of experts
#1 in on-demand customer support since 2013.
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Human & AI managed as 1
AI does the repetitive work; humans provide the care. One seamless solution.
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24/7 follow-the-sun model
A high performing, near-shore team. No graveyard shifts, great agents only.
What's included
Get top-tier, pre-trained talent on flexible terms with Influx. Only pay for what you need.
| What you get | Talent as a Service | Managed Operations |
|---|---|---|
Staffing & setup |
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| Agent selection | ✔︎ | ✔︎ |
| Fast deployment | ✔︎ | ✔︎ |
| Month to month flexibility | ✔︎ | ✔︎ |
Coverage & scale |
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| Global coverage | ✔︎ | ✔︎ |
| Flexible headcount | ✔︎ | ✔︎ |
| Omnichannel delivery | ✔︎ | ✔︎ |
Management & performance |
||
| Team leader | -- | ✔︎ |
| Agent training & onboarding | -- | ✔︎ |
| Performance management | -- | ✔︎ |
| CX reporting | -- | ✔︎ |
| AI workflow integration | -- | ✔︎ |
| CX process improvements | -- | ✔︎ |
What we deliver
Premium feel support for a premium performance brand.
Read the case study →
Pricing FAQs
Find out more about our products and services pricing.
How much does Talent as a Service cost?
Talent as a Service agents start from $1,400 per month for a Level 1 digital support agent in APAC, and from $1,700 per month in the Americas.
Pricing varies by agent level (L1, L2), region (APAC, EMEA, Americas), and channel (digital or voice).
Part-time options (4h/day) are available from $1,000 per month. There is no setup fee and no long-term contract — month-to-month from day one.
How much does Managed Operations cost?
Managed Operations agents start from $2,000 per month for a Level 1 agent in APAC or EMEA, and $2,100 per month in the Americas. Add a fractional Team Leader at a small additional cost. The team leader runs your whole playbook.
All Managed Operations pricing includes QA infrastructure, performance management, reporting, and AI workflow management.
No setup fee. Month-to-month.
Is there a minimum team size?
For Talent as a Service, you can start with a single Level 1 agent. For Managed Operations, a Fractional or Dedicated Team Leader is required, and minimum sizes vary by agent type. Most clients start with two to five agents.
Are there any long-term contracts?
No. Both products are month-to-month with one month's notice. Level 3 and some specialist roles require three months' notice given longer recruitment lead times.
Are there setup fees or onboarding charges?
No setup fees on either product.
How quickly can I get started?
Level 1 customer support agents can be selected in one week and onboarded in one to two weeks — meaning you can be live in as little as two to four weeks from first conversation. More specialised roles take longer.
Do I need to commit to a minimum spend?
No minimums. You can start with a single agent on Talent as a Service.
How do I get a quote?
Contact Influx at influx.com. Pricing for standard roles is published above. Custom configurations, higher-tier agents, and Managed Operations scoping are handled through a short discovery call.
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